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Service Portal
Your access to support & services
The SoftProject Service Portal brings clarity, structure, and efficiency to your technical inquiries.
With just a few clicks, you can submit structured support requests to our team and keep track of their progress at any time.
Efficient support: Your direct line to solutions
Use the portal to quickly create and track support requests. Manage all your inquiries in one place and receive direct feedback from our support team.
Submit a support request
Technical assistance for SoftProject products
Add files and comments
Enhance your request with screenshots, log files, or additional details
Receive direct feedback
Get clear answers and solution proposals from the SoftProject support team
Everything in one place: No more guesswork
Good support is more than just a ticketing system. With the SoftProject Service Portal, you stay on top of things, save time, and reach the right people faster.
Standardized processes
Fewer follow-up questions thanks to clear, structured forms.
Transparent progress
Track the status of your request at any time.
Service Portal
Check out our service portal, which is full of useful resources and specialist support.
SoftProject customer support
+49 7243 56175-333
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