Unified commerce.
Seamless operations.
Retail has become a real-time business. Customers expect accurate availability, consistent experiences, and smooth fulfilment across every channel. SoftProject provides the integration and automation backbone retailers need to connect ERP, POS, e-commerce, logistics, and partners—enabling true unified commerce at scale.
Discover what you can achieve:
Why fragmented integration is slowing retail growth
Modern retail landscapes are built on a patchwork of systems that were never designed to work together. Legacy ERP platforms, country-specific POS systems, proprietary e-commerce APIs, third-party warehouse solutions, and supplier EDI formats all operate in silos. Each new sales channel, supplier onboarding, or system upgrade increases integration complexity. The consequences are familiar: delayed stock visibility, manual order handling, and inconsistent customer experiences across channels. BILD
The challenge isn’t the systems themselves—it’s the missing integration layer that connects them into one cohesive retail operation
One integration layer for omnichannel operations
SoftProject delivers a central integration and automation layer that connects the entire retail value chain—from suppliers and logistics partners to sales channels and end customers. With prebuilt EDI connectors, low-code process modelling, and real-time data synchronisation, retailers replace fragmented workflows with a scalable, coordinated omnichannel engine.
Results you can expect:
- Real-time stock visibility across all sales channels
- Automated order routing and fulfilment workflows
- Seamless EDI integration with suppliers and 3PLs
- Centralised product and catalogue data
- Unified customer data for personalisation and loyalty
- Automated returns and claims processing
Real feedback. Real results.
Kai Fischer
Syna GmbH
“It was important for us to establish a digitalization platform that was ready for the future and enabled a high level of flexibility in implementing individual business processes – and at the same time offering high scalability, to ensure smooth handling even in the face of increasing business volume. X4 BPMS helped us achieve all of this.”
The future of retail with SoftProject
Execute business processes with speed and reliability.
X4 BPMS enables organizsations to model, automate and run business processes efficiently in daily operations. By combining human tasks, integration and process logic, X4 BPMS ensures consistent execution, faster throughput and sustainable operational improvement.
